Excellence in Support & Training

Our experienced training and support staff make it easy for you to start using your BIRDVIEW products to generate a return on your investment.

97% satisfaction rate
92% first call resolution rate
89% of all calls answered within 1 minute
39 seconds - average wait time

Our support efforts exceed the standards set by The Association of Service Professionals by 50-90%

BIRDVIEW University

BIRDVIEW University features training programs and services to help our clients make the most out of their investment in BIRDVIEW products and services.

Karen Silver, Prudential Towne Realty"In this busy world we live in some times we just don't stop and recognize an outstanding job. I have had the pleasure of working with David Doogs through GSH and Prudential to keep our website up to date. Whenever I contact David with "Help it's an emergency" or not, he always responds with a "can do" attitude and with lightening speed that normally would take days to get out of other web companies. I have come to depend on David and he makes my life in the web world a whole lot easier!"

Support Knowledgebase

The support knowledgebase is organized into different categories. Select the category that best describes your need. Once selected, you can browse through the different articles or search the entire knowledgebase by entering keywords. If you wish to contact us via email or phone, please proceed to the contact page.